Here’s what some of our customers are saying about us:
I can’t thank Dennis and the crew enough for all that you guys did. Dealing with the insurance issues and keeping me up to date and in the loop throughout the whole process. I would highly recommend this company.
– Frank Cowper
Excellent service. Very communicative and made sure I understood the issue before they did anything. Staff is friendly.
– Jacob Van Veldhuizen
Great family staff and wonderful service.
– Amy W
Universal Collision was good to work with – they answered the phone and actually called back if they were not available. Easy to deal with and set proper expectations. They repaired and repainted some minor body work on my RV. Had to do like 4 colors and looks good. Would certainly recommend over Lazydays any day of the week.
The service and quality of work were outstanding. The people here are the best and treat the motorhome as if it was their own. Within the first half hour of arriving, I interacted with Ashley, Dennis,and Rick. I sent them photos of the damage to my 35ft Class A and they called me back within 30 minutes to give me an idea of the scope of work and the alternatives I had.
I brought the RV into their place and they were looking at it within 10 minutes to let me know all my options. I cannot overstate how much more comfortable I was leaving our motorhome with Universal (see my other review for Cousins RV – much more difficult to get in communication). Throughout the process, Dennis would send me emails with photo updates regarding the repair process. Now that the work is complete and it looks good as new, I can say the team at Universal is far more accessible, friendly and informative than I have found elsewhere and they are perfectionists regarding their work. I couldn’t be happier.
– Michael Soguero
Oh boy! Do I have a story to tell about Universal Fleet RV. A great story!
I had a difficult case that Universal Fleet RV & Auto Collision worked overtime to solve for me. I had an accident in the Spring of 2022. My insurance company was not cooperating with me or Universal Fleet. Universal negotiated the best result for me. They got the full amount for the repair with OEM parts. They fought through the insurance company and supply chain challenges to complete the repair. The camper van looks brand new and… wait for it… They delivered the completed van to my front door. Thank you Dennis and the entire Universal team.
These guys are the real deal. I hope I do not need their services again, but I can highly recommend them to anyone needing RV repair services.
– JR Ketelsen
Couldn’t be happier with the service I received. Dennis was awesome and very professional. Something you don’t see much of anymore. The repairs were perfect and completely invisible.
– Jim Clements
Universal Collision fixed our wrecked bedroom slide. You can’t even tell it was wrecked and repainted. They had to rebuild the storage underneath the bed and that’s nicer than it was before! They lined the entire area. Did a great job cleaning up the inside and out. Would highly recommend Stuart and all of his staff!
– Rebekah Lea Phelps
I was very pleased with the work performed on my Keystone RV. It looked better when I picked it up than when it was new. They washed it and the paint matched perfectly. I recommend Universal and the team very highly. They all work together with my insurance company to get the repairs done quickly and with great pride. Thank you!
– John Zimmerman
I was very pleased with the work performed on my motorhome. Someone went through a red light and destroyed my front end. The windshield came out and the front cap needed heavy repair. It was completed in a time frame that worked with our busy life. We live in the RV and Stuart did an amazing job helping me with logistics and working with my insurance company. Thanks for everything. I will be recommending them to my friends and fellow campers. Excellent service.
– Peter Thompson
Recently with the hail storm that came down in the Springs i took my RV to Universal RV. They were able to provide the comfort that i needed once it came time to deal with the insurance company. Universal took my worries away and was able to make my RV look as new as the day it was purchased. The crew did an excellent job, If you ever need anything done to your RV i highly recommend these guys. It was worth the trip from 75 miles away.
– Zach Rummis
I just picked up my Forest River RV at Universal. The job they did on my damaged driver side wall and slide out is perfect. You can’t even tell I hit a gas pump pole. I was heartbroken at the time. But Stuart and the crew did a fantastic job keeping in communication every step of the way and the repairs are better than new. I would recommend this company to anyone looking for collision work and paint work on their RV’s. They also took care of some additional items I needed on the inside. Excellent job!!
– John Hawthorne
I took in my fifth wheel for repair and they had it back to me in a timely manner and it was repaired impeccably.
– Joe Witt
I recently got some body work done there on my car and had a great experience. The team at Universal Fleet & Collision are great guys, I am definitely coming back here again, hopefully not too soon though.
– Nathan Railla
It’s not often I get service this good, and work performed so well and on time. They worked with us after hail damage on a motorhome. No attempt whatsoever at getting anything extra from the insurance company – – an honesty that I appreciate – – straightforward, super friendly, and over-the-top accommodating. Universal Fleet & Auto Collision made an unpleasant situation far easier to deal with.
– Jeff Goin
My wife and I had tried to get our black Sprinter van fixed at 3 different shops over 4 months (yes 4 months) before we took it to Universal. That included Abra, with the great reputation, who only told us they couldn’t fix a vehicle of our size AFTER they made us wait a month to get it in to appraise it.
Two side panels had been dented in several 1inch to 1/2 inch deep scrapes along about 4 feet of the the van. The first shops all said we would have to replace the entire rear side (and frame) of the van, leading our insurance company to want to total the vehicle out. We have a big family and this van is our kid mover and it was only scraped along the side, but everything else on the vehicle was in perfect working order. It made no sense that these other shops couldn’t fix the van for under replacement cost.
We took the Sprinter to the Manager here at Universal and he immediately gave us a reasonable assessment where they could rework and reinforce the body damage on the rear panel and replace the sliding door front panel. Not only that, but they got us in shop in two days (yup) after we were ready to go with insurance when the other shops had all been weeks to a month to get in.
When we picked up the van I was stunned. It was beautiful. The rear side panel was better than new and perfectly matched with the new door. Their body work guy is an artist and I told him that. There’s a designed styling indentation built along the side of all the new sprinters and they had perfectly matched and aligned the body indentation across both panels. You’d never know anything had ever happened to the van. Not only that, but they had repaired an unrelated seam that had popped free on our bumper and had painted over several other small dings from years of people who had bumped into/hit and run our van in various parking lots. All of that would have been 5 stars, but they also cleaned and shampooed our van floor without being asked. We had also had them paint the top of our van white to help with the heat on long trips and it looks beautiful and more importantly, can’t be noticed from street level which we were assured that it wouldn’t.
All this is the say these guys are honest, skilled professionals and go above and beyond. What more can you ask for? These guys deserve your business. Thanks Universal RV!
– C Fish
On our way back from Kansas there was a wind storm worse than normal. The skirting on the passenger side of our creek side 30ft trailer was unleashed on the side of the trailer. Universal worked quickly with my insurance and then with me to finalize the work to be done. We had another trip planned and they worked quickly to get parts and the work done. Universal went the extra mile to put more fasteners on the skirt and washing the entire trailer and guarantee the teams work. The side of the trailer was scratched up pretty bad but now looks like new including decals. Another vendor was having trouble putting out my awning out right after their work and they graciously talked to them and assisted where they didn’t have to. This is one of those times where I hope I never need Universal Fleet & Auto Collision’s services again but if I do I’ll definitely be back. I highly recommend this business.
– Imat Romeis
Just a absolute quality job! The manager took in my recently severely damaged camper and truck. He managed to get them both back to brand new condition in the time frame he estimated. I was updated continuously throughout the process and will be bringing my camper back if anything happens to it in the future. Universal RV is the spot to go to in the Denver area.
– Robert Steffens
An amazing shop and extremely friendly team. some RV repairs can take months depending on what is needed, these guys do amazing work.
– Jerod Shepard
I have a 2016 Fleetwood Expedition Class A. It was damaged by the hail storm in 2017 causing significant damage to the driver’s side and top of the RV. I used Universal Fleet RV before on a 5th wheel that I owned. At that time, Universal did a great job. This time, my repairs were done to an even greater standard. The supervisor insured that all repairs where complete. He contacted the insurance company and made sure no corners were cut by the insurance company. His approach to making the customer an important part of the repairs insured outstanding customer satisfaction. I am particular and Universal met all my expectations. I Highly recommend Universal Fleet RV & Auto Collision for your RV repairs. Thank you, Universal Fleet RV for your professionalism.
– L Oceans March 2018
Universal Fleet has to be the best collision repair shop out there. The level of perfection at which they do their job is incredible. It made me forget I ever had damage on my car in the first place. Very satisfied with the work. I have to give a huge personal thank you to GM who was extremely helpful throughout the process and showed great dedication and passion for what he does. The best of the best.
– Eddie B.